Acceptance of Terms

The public use of this website, sale of product and use of services are governed by the Terms and Conditions. By using all or any part of the Hip Baby web site, you agree to and are bound by all of the terms set forth. Please take a few minutes to review.

Shipping

Hip Baby uses Canada Post for all shipping. Your shipping costs will automatically be calculated when you check out and complete your transaction. All in-stock items will ship in 2-3 business days once your transaction is completed. If you wish to purchase an item that requires a rush delivery, please contact our toll free number at 1-877-836-8020 and we will do our best to get your purchased item shipped on the same day of transaction.

Canada:

Orders with destinations within Canada will be delivered by Canada Post and insured up to $100 and tracked.

$0 - $50 = $8

$50 - $100 = $12

$100+ = FREE

Continental United States:

Orders with US destinations will be delivered by Canada Post and insured up to $100 and tracked.

$0 - $100 = $12

$100+ = FREE

Puerto Rico, Hawaii and Alaska may be subject to extra charges if applicable.

International:

$20. shipping cost for orders up to $200.

$30. shipping cost for orders $200. and more.

Oversize Shipping

Oversize items may require additional shipping charges. These items are identified individually within the website pages or we may contact you prior to shipping to alert you should there be any supplemental charges.

Delivery

Once your order is processed you will receive an automated email alerting you that your order will be shipped within 2-3 business days barring any unforeseen complications or issues. When the order is shipped you will receive another automated email confirming that your purchased item is now on its way to the destination of your choice. Our site offers you the choice to ship to your own address or to an alternate mailing address.

Customs and Duty

International orders are often subject to local taxes, importation duties and brokerage fees not included in our prices and shipping. Please be informed of potential added costs due to locally applied and enforced governmental regulation and/or fees.

We'd like to hear from you!

If you should have any questions, comments or suggestions, don't hesitate to contact us.

Toll Free: 1-877-836-8020

or

Email: weborder@hipbaby.com