If you need assistance please call us at 604-736-8020, or 1-877-836-8020 during store hours. We are open M-Sat 10am-5pm, Sun 11am-5pm (Vancouver, BC, Pacific Time), Holidays 11am-5pm, and closed December 25 and January 1st.
You can also email us at online {at} hip baby {dot} com.